Sam’s Fotos (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit samsfotos.com, contact us, submit an enquiry, or interact with our advertisements and social media accounts.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Your name
• Business or company name
• Telephone number
• Email address
• Social media account or business profile
• Information about the services you are interested in
• Information you voluntarily provide through forms, messages, WhatsApp, Instagram, Facebook or email
• IP address, browser type and basic technical information when you use our website
• Cookie and website usage information where applicable

We only collect information that is reasonably necessary for the relevant purpose.

2. Information Collected Through Our Advertisements

Information submitted through an advertisement may be used to:

• Respond to your enquiry
• Understand your business and service requirements
• Contact you regarding the services you expressed interest in
• Provide information, recommendations, quotations or proposals
• Follow up on your enquiry

Where you choose to continue a conversation through WhatsApp, Instagram, Messenger or another communication service, your interaction may also be processed by that platform according to its own privacy practices.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries and requests
• Communicate with prospective and existing clients
• Prepare quotations, proposals and service recommendations
• Provide and manage our services
• Communicate regarding ongoing projects
• Maintain business and accounting records
• Improve our website and services
• Prevent fraud, spam, misuse and security incidents
• Comply with applicable legal and regulatory requirements

We do not sell personal information.

4. Contacting You

If you submit an enquiry, we may contact you regarding that enquiry using the contact details you provided, including by telephone, email, WhatsApp, Instagram, Messenger or another appropriate communication channel.

Submitting an enquiry does not automatically subscribe you to unrelated promotional communications.

Where separate consent is required for future promotional or marketing communications, we will obtain that consent before using your information for that purpose.

You may ask us to stop promotional communications at any time.

5. Basis for Processing Personal Information

Where applicable, we may process personal information because:

• You have provided your consent
• You have asked us to respond to an enquiry or request
• Processing is necessary in connection with a potential or existing business relationship
• Processing is necessary to provide services you have requested
• Processing is reasonably necessary for business, administrative, security or fraud-prevention purposes where permitted
• Processing is necessary to comply with applicable legal obligations

6. Cookies and Website Technologies

Our website may use cookies and similar technologies for essential website functionality, security, remembering preferences, analytics and advertising measurement where those services are enabled.

You can control or delete cookies using your browser settings.

Third-party services embedded into our website may use their own cookies and process information according to their respective privacy policies.

7. Comments

If comments are enabled and you leave a comment on our website, we may collect the information entered into the comment form together with your IP address and browser information for spam prevention and website security.

Comments and associated metadata may be retained where necessary to manage and moderate subsequent interactions.

8. Media

If you upload photographs or other media to the website, you should avoid uploading files containing embedded location information such as EXIF GPS data unless you intend to share that information.

9. Third-Party Platforms and Service Providers

We may use third-party platforms and service providers to operate our business, deliver our services and communicate with users. These may include:

• Meta services including Facebook, Instagram, Messenger and Meta Ads
• WhatsApp
• WordPress and website hosting providers
• Email service providers
• Analytics and advertising measurement services
• Cloud storage and business software providers

These providers may process limited information on our behalf or independently in accordance with their own privacy policies.

We only disclose personal information where reasonably necessary to provide our services, operate our business, comply with applicable law, or protect legitimate rights and interests.

10. International Data Transfers

Some online platforms and service providers we use may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we take reasonable steps to use appropriate providers and safeguards in accordance with applicable data-protection requirements.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

• Advertising and sales enquiries that do not result in a business relationship will not be retained indefinitely.
• Client information may be retained during the business relationship and afterwards where reasonably necessary for legal, contractual, accounting or record-keeping purposes.
• Information may be deleted or anonymised when it is no longer reasonably required.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, disclosure, alteration or misuse.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

13. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about personal data we hold about you
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Request restriction or cessation of certain processing where applicable
• Withdraw consent where processing is based on consent
• Ask us to stop using your personal information for direct marketing

To exercise a privacy right, contact us using the details at the bottom of this page.

14. Children’s Privacy

Our commercial services are intended for businesses and adults and are not directed at children.

We do not knowingly collect children’s personal information through our advertising campaigns for commercial purposes.

15. Embedded Content and External Links

Our website may contain embedded videos, photographs, social media content or links to third-party websites.

Those third parties may independently collect information about your interaction with their services. Their processing is governed by their respective privacy policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, advertising practices or applicable legal requirements.

The latest version will be published on this page together with its most recent update date.